Churn analytics for founders — not a retention suite

You know how many
customers left.
You've no idea why.

Your billing dashboard counts the funerals. Exitflow gives each one a reason — a clean exit page for them, one honest breakdown for you — so you fix what's actually driving people out.

14-day free trial at launch · no card · founding pricing for the first 50

app.exitflow.app/dashboard

Why customers cancelled

Last 30 days

June 2026 ▾

Cancellations

104

vs. May

+18%

Top reason

Pricing

Pricing42
Missing a feature27
Switched to a competitor18
No longer needed11
Poor onboarding6
!

Fix this first: Pricing drove 40% of exits this month, up from 31% in May. Most cite the jump to the next tier.

Built for SaaS teams at $10K–$50K MRR losing customers every month without knowing why.

Two screens. One honest answer.

A respectful goodbye for the customer. A clear, verbatim record for you.

What your customer sees

An exit flow you build yourself

Your heading, your reasons, your accent colour — hosted and on-brand. They pick a reason, add detail if they like, and you choose where they land next.

acme.com/cancel
AAcme

Before you go…

Mind sharing why you’re cancelling? It genuinely helps us improve.

Too expensive
Missing a feature I need
Switched to another tool
Not using it enough
Anything else we should know? (optional)

Never mind — keep my plan

What you see

Every reason, captured and sorted

The exact words your customers used, each tagged to a category — so patterns surface on their own instead of dying in a spreadsheet.

app.exitflow.app/feedback

Recent feedback

Auto-tagged
MC
m.chen@dovetail.io2h

Got too expensive the moment we crossed into the next tier.

Pricing
NW
ops@northwind.co5h

We needed SAML for our security review and it never shipped.

Missing feature
DR
dana@rallyhq.com1d

Moving to a tool with better reporting — sorry!

Competitor
JL
jordan@lumen.app2d

Wrapped the project this was for — might be back next quarter.

No longer needed

The insight layer, without the suite

Everything you need to act on churn. None of the bloat you’d never switch on.

An exit page you build

Build your own flow — choose the reasons you track, write the heading, set your accent colour and where customers land afterward. Hosted, on-brand, and live in minutes with no code.

Reasons bucketed automatically

Every cancellation is sorted into a clear category the moment it happens. No spreadsheets. No manual tagging.

One number that says what to fix

“Fix this first” surfaces your biggest churn driver by volume — this month against last — so prioritising is obvious.

Priced for founders

A fraction of the cost of enterprise retention suites, without the discount engines and A/B tooling you don’t need.

From cancel click to clear answer

No engineering project. Point your cancel button at Exitflow and the data starts flowing.

1

Build your exit flow

Design your own exit page — heading, the reasons you want to track, accent colour, and where customers land next. Then point your existing “Cancel” button at it. One link change, no SDK.

2

Customers tell you why

A clean, on-brand exit page asks the leaving customer to pick a reason and add detail, then sends them on their way.

3

You see the pattern

Every reason lands on one dashboard, bucketed and counted — so you know what to fix first instead of guessing.

Simple pricing. Founder-friendly.

Start with a 14-day free trial, no card required. Join the waitlist to lock in founding pricing.

Founder

Most popular

$29/mo

  • Hosted cancel flow
  • Up to 500 events / month
  • Reason breakdown dashboard
  • Weekly email digest

Studio

$79/mo

  • Everything in Founder
  • Unlimited events
  • CSV export & API access
  • Multiple products

Questions, answered

Do I need to write code?+

No. The core setup is pointing your existing “Cancel” button at a hosted Exitflow page — a one-line link change. A JavaScript snippet and CSV import are there too if you’d rather not redirect.

How is this different from the big retention tools?+

Retention suites like Churnkey bundle discount engines, save offers, and A/B tooling for $300–$990/mo. Exitflow is the focused middle: a clean exit page plus a dashboard that tells you the pattern — at founder pricing, with nothing to configure.

When does it launch, and what does it cost?+

We’re building now and onboarding the waitlist first. Plans start at $29/mo with a 14-day free trial — no card to start. Waitlist members lock in founding pricing.

What happens to the cancellation data?+

It’s yours. Every reason and note is stored against your workspace, isolated from other accounts, and exportable whenever you want it.

Founding pricing for the first 50

Stop guessing why customers leave.

Join the waitlist and be first in when Exitflow launches — with founding pricing locked in.